EloMath
Privacy Policy
At EloMath, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website elomath.com or our mobile application. By using the Site or App, you agree to this Policy.
1. Information We Collect
1.1 Personal Information
When you create an account or interact with our platform, we may collect your username, email address, and date of birth. This helps manage your account and communication.
1.2 Non-Personal Information
We may collect technical and usage data such as IP address, browser type, device type, and general usage data to improve performance, reliability, and security.
1.3 Cookies and Local Storage
We use cookies and local storage to keep you logged in, remember preferences, and analyze anonymous statistics. You can disable cookies in your browser settings, but some features may not work correctly.
1.4 EloMath AI (AI-Powered Explanations)
EloMath includes AI-powered features called EloMath AI that can display explanations or learning guidance for math questions. These features are used to support learning and improve the clarity of math explanations.
When an AI feature is requested, EloMath may process the information needed to generate the explanation or guidance, such as the math question, answer context, selected topic, and type of help requested. We do not sell this data.
1.5 Premium Subscription Information
If you subscribe to EloMath Premium, payment is processed by the Apple App Store or Google Play. EloMath does not receive or store your full payment card details.
We use RevenueCat, a subscription management provider, to verify subscription status and unlock Premium features. Subscription-related data may include your EloMath account identifier, RevenueCat App User ID, product identifier, entitlement status, platform or store, purchase date, renewal date, expiration date, and store transaction identifiers.
2. How We Use Your Information
We use your information to operate and improve the Site and App, manage accounts, communicate updates, ensure fair play, prevent abuse, provide AI-powered explanations, verify Premium subscription status, unlock Premium features, and comply with legal requirements. We do not sell or rent your data.
3. How We Share Information
We only share data when required by law or with service providers who operate under confidentiality agreements. We never sell data to advertisers.
3.1 Service Providers
We may share limited information with service providers strictly to operate and maintain EloMath, such as hosting, infrastructure, security, analytics, AI functionality, and subscription verification providers. These providers may process your data only for the services they provide to us.
3.2 EloMath AI Providers
EloMath AI relies on third-party technical services to generate AI-based explanations or guidance. We share only the information needed to provide the requested AI feature and maintain reliability.
3.3 Payment and Subscription Providers
Apple, Google, and RevenueCat may process subscription and transaction information so purchases can be completed, restored, verified, renewed, canceled, or expired correctly. Apple and Google handle payment details under their own terms and privacy policies.
4. Data Retention
We retain your data as long as necessary to provide services. Users can delete their EloMath account at any time from the account settings in the mobile app.
When an account is deleted, personal data associated with that account, including login information and progress data, is permanently removed from our systems subject to technical, legal, security, or accounting retention requirements. If you encounter any issues deleting your account, contact us at contact@elomath.com.
5. Your Rights
You may access, correct, delete, or withdraw consent for your data at any time by emailing us at contact@elomath.com.
6. Data Security
We apply standard security measures to protect your information, but no system is completely secure.
7. International Data Transfers
EloMath operates from the European Union (Cyprus). By using our services, you consent to data transfers within the EU and other regions where our service providers operate. Where international transfers occur, we apply appropriate safeguards as required by applicable law.
8. Ads and Third-Party Links
EloMath may display limited ads in the future that do not use personal data. We are not responsible for third-party website policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will appear here with a new Last updated date.
10. Contact Us
If you have any questions, contact us at contact@elomath.com.
Last updated: 29 July 2026

